IT Technical Support Specialist

Job Description

Responsible for providing technical assistance and support related to computer systems, hardware, or software.

Job Requirements
  • Provide technical assistance to users over the phone and in person.
  • Travel to Lakewood plant and stores as required.
  • Train computer users.
  • Respond to email messages for users seeking help.
  • Ask questions to determine nature of problem.
  • Walk customer through problem-solving process.
  • Install, modify, and repair computer hardware and software.
  • Install computer peripherals for users.
  • Follow up with users to ensure issue has been resolved.
  • Gain feedback from users about computer usage.

Blinds To Go. Building a great company… one person at a time

Blinds To Go® is the leading manufacturer and retailer of custom window blinds and shades in North America. We have redefined the window decorating industry with our direct-to-consumer business model and our legendary “red-carpet” customer service.

Blinds To Go is an equal opportunity employer. Blinds To Go complies with all federal, state, and provincial laws. Blinds To Go welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.