Measure Technician

Full Time
All Locations

Position Overview

Measure Technicians support our installation services by providing on-site measurements and quality, professional and consistent customer service. They are directly responsible for maintaining and improving customer relationships while interacting with customers daily during on-site home measurements. The Measure Technician works with design consultants to identify and resolve issues prior to production. The position is directly responsible for providing a positive customer experience, accurate measurements, and entering/transmitting measurements.

Key Responsibilities

Communication: Ability to clearly communicate to all departments (sales, production, scheduling) about products and applications on measurement day. Requires clear handwriting, emailing, and detailed sketches.
Mobile Office: Comfortable driving up to 6 hours daily between appointments.
Functions: Traveling to various residential properties, taking accurate window measurements, and working safely around furniture (including reaching overhead and bending).
Organization & Time Management: Maintain project records and complete all daily appointments within scheduled timeframes.
Tech Savvy: Navigate mobile and web applications for data entry, photo documentation, and scanning/printing.
Respond to and fulfill Shop at Home consultation requests via phone, email, and website.
Develop strong working relationships with designers, stores, and installers.
Ensure customer requirements are met timely while respecting BTG culture.
Provide support and guidance to our Field Team.

Key Requirements

1-3 years of previous measure experience
Strong communication skills (verbal and written) in English and French
Strong administrative skills
Proficient with Microsoft Office
Ability to multi-task effectively
Flexible schedule availability
Receptive to feedback
Ability to represent Blinds To Go as a brand ambassador

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