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The purpose of our customer service accessibility standards is to guarantee that Blinds To Go is committed to ensuring that all customers with disabilities receive accessible goods and services with the same timelines that others do.
STANDARDS ON THE PROVISION OF GOODS OR SERVICES TO PERSONS WITH DISABILITIES.
Treat customers with disabilities with dignity
Allow customers with disabilities the same independence you would allow other customers and assist when needed.
Treat customers with disabilities normally, except when alternate measures are necessary to meet the needs of people with disabilities.
Work in a fashion that creates equal opportunity for all customers.
Put in place a system where all employees recognize the need to communicate
with and help customers with various disabilities
Recognize the needs of customers with disabilities
Provide customer with ways to communicate their feedback
Training of all BTG employees on our customer service standards.
Click here for our Accessibility Policy practices and procedures
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